Breathing For Life Banner


 
Breathing For Life :: News Items :: News :: Customer Friendly - View Topic
Topic Rating: *****
Printable View
Ian
Administrator
*****

[Avatar]

Posts: 7,436
Status: Offline
Gender: Male
Joined:  

Reputation: 100%  


pm
Customer Friendly (20th May 12 at 9:50pm UTC)
Patients are to be allowed to book GP appointments online as part of an attempt by ministers to make the NHS more "customer friendly".

http://www.telegraph.co.uk/health/healthnews/9277405/GPs-go-online-to-end-8am-rush.html
Dave
Administrator
*****

Posts: 1,816
Status: Offline
Joined:  

Reputation: 100%  


pm
Re: Customer Friendly (21st May 12 at 5:26am UTC)
Quote:
A survey of NHS patients taken two years ago found that 51% of patients found it difficult to get through to their GP's surgery on the phone.


Nearly impossible at times. {Unsure} I can't see all of this new technology taking off. They'll be doing away with leeches next {Tongue Out}
Ian
Administrator
*****

[Avatar]

Posts: 7,436
Status: Offline
Gender: Male
Joined:  

Reputation: 100%  


pm
Re: Customer Friendly (21st May 12 at 8:25am UTC)
No NHS information strategy will work until attitudes change

http://www.guardian.co.uk/healthcare-network/2012/may/21/nhs-information-not-work-attitudes-change
Ian
Administrator
*****

[Avatar]

Posts: 7,436
Status: Offline
Gender: Male
Joined:  

Reputation: 100%  


pm
Re: Customer Friendly (22nd May 12 at 10:54pm UTC)
Patients able to compare treatment by GPs online

http://www.independent.co.uk/life-style/health-and-families/health-news/patients-able-to-compare-treatment-by-gps-online-7771360.html
Ian
Administrator
*****

[Avatar]

Posts: 7,436
Status: Offline
Gender: Male
Joined:  

Reputation: 100%  


pm
Re: Customer Friendly (24th May 12 at 11:45pm UTC)
Patients to be given right to choose provider of diagnostic tests

http://www.pulsetoday.co.uk/newsarticle-content/-/article_display_list/14017817/patients-to-be-given-right-to-choose-provider-of-diagnostic-tests
Ian
Administrator
*****

[Avatar]

Posts: 7,436
Status: Offline
Gender: Male
Joined:  

Reputation: 100%  


pm
Re: Customer Friendly (29th May 12 at 9:24pm UTC)
Scottish patients are facing longer delays to see their GPs and one in five are unable to get an appointment within two days, according to an official survey.

http://www.telegraph.co.uk/news/politics/9298431/One-in-five-Scots-struggle-to-get-GP-appointment.html
Ian
Administrator
*****

[Avatar]

Posts: 7,436
Status: Offline
Gender: Male
Joined:  

Reputation: 100%  


pm
Re: Customer Friendly (7th Jun 12 at 8:13am UTC)
GP surgeries scored out of 10 on NHS Choices website http://www.bbc.co.uk/news/health-18343060
Ian
Administrator
*****

[Avatar]

Posts: 7,436
Status: Offline
Gender: Male
Joined:  

Reputation: 100%  


pm
Re: Customer Friendly (7th Jun 12 at 9:34pm UTC)
GP practices are to be given a Tripadviser style mark out of 10 voted for by their patients, in a bid by ministers to improve standards.

http://www.telegraph.co.uk/health/healthnews/9315000/GP-surgeries-to-be-ranked-out-of-10.html
Ian
Administrator
*****

[Avatar]

Posts: 7,436
Status: Offline
Gender: Male
Joined:  

Reputation: 100%  


pm
Re: Customer Friendly (12th Jun 12 at 1:08am UTC)
‘Agreeable’ GPs should face disciplinary action, says NHS watchdog

http://www.pulsetoday.co.uk/newsarticle-content/-/article_display_list/14085212/agreeable-gps-should-face-disciplinary-action-says-nhs-watchdog
Ian
Administrator
*****

[Avatar]

Posts: 7,436
Status: Offline
Gender: Male
Joined:  

Reputation: 100%  


pm
Re: Customer Friendly (12th Jun 12 at 8:43am UTC)
Record fall in 'NHS satisfaction' http://www.bbc.co.uk/news/health-18398698

Ian
Administrator
*****

[Avatar]

Posts: 7,436
Status: Offline
Gender: Male
Joined:  

Reputation: 100%  


pm
Re: Customer Friendly (24th Jun 12 at 8:50am UTC)
Release of cancer figures marks an era of open data

http://www.guardian.co.uk/politics/2012/jun/24/cancer-patients-online-data-gps
Ian
Administrator
*****

[Avatar]

Posts: 7,436
Status: Offline
Gender: Male
Joined:  

Reputation: 100%  


pm
Re: Customer Friendly (25th Jun 12 at 9:13am UTC)
What's the point of patient feedback if there is no action?

http://www.guardian.co.uk/healthcare-network/2012/jun/25/point-patient-feedback-no-action
Ian
Administrator
*****

[Avatar]

Posts: 7,436
Status: Offline
Gender: Male
Joined:  

Reputation: 100%  


pm
Re: Customer Friendly (17th Oct 12 at 7:41am UTC)
General health check-ups 'offer no benefit http://www.bbc.co.uk/news/health-19964600
Ian
Administrator
*****

[Avatar]

Posts: 7,436
Status: Offline
Gender: Male
Joined:  

Reputation: 100%  


pm
Re: Customer Friendly (3rd Sep 13 at 9:11am UTC)
Reputation of doctors could sink as low as bankers' 'unless they listen to patients'
Professor Ben Bridgewater: 'Must prove they're engaging with patients’
He warned a failure to do so could lead to another scandal like Mid Staffs
Urged doctors to listen to patients and not stick ‘their heads in the sand’


http://www.dailymail.co.uk/news/article-2409528/Reputation-doctors-sink-low-bankers-unless-listen-patients.html#ixzz2doqUV3Zy
 Printable View

The Web Breathing For Life
All times are GMT+1 :: The current time is 2:18am
Page generated in 1.4402 seconds
Purchase Ad-Free Credits
This Forum is Powered By vForums (v2.4)
Create a Forum for Free | Find Forums